Performance Management

We believe that effective performance management integrates the performance goals of the organisation with the performance of the individual or team. It must fit the culture of your organisation and provide a clear sense of direction and motivation for people. We can help you with the following:

Alignment of the system and overall approach

• advising on current best practice in performance management - the approaches and the issues
• identifying the existing culture of your organization - the important values, beliefs and customs - and linking this with your performance management system
• identifying ways to link the business and HR strategy with your performance management system as well as to reinforce change initiatives underway

Setting objectives and key performance indicators

• training managers and supervisors in the process of performance management
• helping to identify critical performance indicators, setting goals and objectives
• helping to identify and communicating expected levels of behaviours, outputs and standards

Ongoing feedback and coaching

• training managers in ways to provide ongoing coaching, support, and feedback to employees
• identifying ways of tracking individual performance

Performance appraisal review

• training in giving and receiving performance feedback in the appraisal review
• providing support and advice to managers on performance issues

Career Management

• providing career development workshops which help people become aware of and identify their own values, interests, abilities and life stages
• helping people develop their own career goals and strategies